At pisoplus, your personal information belongs to you. This Privacy Policy explains clearly what data we collect, why we need it, how we use it, and the protections we have in place so your information stays safe while you play.
Every interaction between your device and pisoplus is protected by SSL encryption. Data in transit — login details, payment info, personal records — cannot be intercepted.
pisoplus collects only what is needed for identity verification, account management, and payment processing. We do not gather data we have no operational use for.
Your personal information is never sold to advertisers, data brokers, or any third party for commercial purposes. Your data stays within pisoplus operational systems.
New device logins require OTP verification, ensuring that even if your password is compromised, unauthorized access to your pisoplus account is blocked.
You have the right to request a copy of the data pisoplus holds about you, and to request deletion of your account and associated personal data at any time.
We keep your data only as long as your account is active or as required by applicable record-keeping obligations. Once no longer needed, it is securely deleted.
This Privacy Policy describes how pisoplus collects, stores, uses, and protects the personal information of players who access and use the platform. By creating an account and using pisoplus, you consent to the data practices described here. If you have questions about anything in this policy before or after registering, please contact our support team.
pisoplus is an online gaming and betting platform serving players across the Philippines. All personal data handled by pisoplus is processed in accordance with applicable data protection standards. We take the privacy of Filipino players seriously — whether you are playing slots from Cebu, betting on a PBA game from Davao, or joining a bingo session from Quezon City, your information is handled consistently and carefully throughout.
We have written this policy to be readable and practical, not buried in legalese. If any section is unclear, reach out to support before you proceed. Using pisoplus means you accept the practices described here.
pisoplus collects personal information in the following circumstances:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration and KYC verification |
| Contact Data | Mobile number, email address | Registration and account communications |
| Financial Data | GCash number, Maya account reference, bank account details | Deposit and withdrawal processing |
| Device & Technical Data | IP address, browser type, device identifier | Login events, security verification |
| Gaming & Activity Data | Game history, bet records, session durations | During active platform use |
| Communications Data | Support chat transcripts, email correspondence | When you contact pisoplus support |
We do not collect sensitive personal information beyond what is required for identity verification, nor do we collect any payment card data directly — payment transactions are handled through the respective e-wallet or banking channels you choose.
Your personal data is used exclusively for the following purposes:
pisoplus does not use your personal data for targeted advertising, behavioral profiling for third parties, or any purpose outside those listed above.
pisoplus does not sell your personal information. We share data only in the following limited situations:
All third-party service providers with whom pisoplus shares data are required to maintain data security standards consistent with our own and to use your information solely for the purpose it was shared.
pisoplus implements a layered approach to data security across the platform:
While pisoplus takes every reasonable precaution, no digital system can guarantee absolute security. We encourage all players to maintain strong, unique passwords and to report any suspicious activity on their accounts to support immediately.
Never share your pisoplus password with anyone — not even with someone claiming to be pisoplus support. Our team will never ask for your password in a support conversation.
pisoplus uses cookies and similar technologies to maintain your session when you are logged in, remember your preferences, and gather aggregated data on how the platform is used. We do not use cookies to build personal advertising profiles or to track your activity outside of the pisoplus platform.
Session cookies are essential for the platform to function and are deleted when you close your browser. Preference cookies remember settings like your preferred game category or display language and remain until you clear them or they expire. Analytics data is collected in aggregate form only — individual player behavior is not stored in association with your personal identity for analytics purposes.
You can manage cookie settings through your browser at any time. Disabling certain cookies may affect the functionality of some pisoplus features.
pisoplus retains your personal data for as long as your account remains active and for a reasonable period afterward, in accordance with applicable record-keeping requirements. Specific retention periods:
Once the applicable retention period has passed and there is no legal reason to retain your data further, pisoplus securely destroys or anonymizes the information.
As a pisoplus player, you have rights over the personal data we hold about you. These rights can be exercised by contacting our support team:
You can request a copy of the personal data pisoplus holds about you. We will provide this within a reasonable timeframe after verifying your identity.
If any personal data we hold is inaccurate or outdated, you have the right to request that we correct it. Some corrections may require supporting documentation.
You may request that pisoplus delete your account and associated personal data. Some data may be retained for mandatory record-keeping periods even after deletion.
You can object to certain uses of your data, including its use in any aggregated analytics or operational analysis contexts beyond core account functions.
You may request your personal data in a structured, commonly used format to transfer to another service where technically feasible.
pisoplus is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under 21. Age verification is a required part of the KYC process for all pisoplus accounts. If pisoplus discovers that an account was registered by someone under the permitted age, the account will be closed immediately and all associated data will be handled in accordance with our obligations.
If you believe a minor may have accessed or registered on pisoplus, please contact our support team immediately at [email protected].
pisoplus may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or legal requirements. When significant changes are made, registered players will be notified through in-platform messaging or the contact details on their account. The updated policy will always carry a revised date at the top of this page.
Continued use of pisoplus following a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any change, please discontinue use and contact support to arrange account closure.
For any privacy-related query, data access request, correction request, or deletion request, please contact the pisoplus support team through the support section within your account dashboard, or reach us at [email protected]. We aim to acknowledge all privacy requests promptly and resolve them within a reasonable timeframe.
For concerns about responsible gaming or self-exclusion — which also involve your personal data — please visit our Responsible Gaming page.
Review our other policy pages for the full picture of how pisoplus operates.
For data access, correction, or deletion requests, contact our support team. We acknowledge all privacy requests promptly.